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Confidentiality & Data Protection Commitment (GDPR)

Last updated: May 21, 2026

Your customer conversations are your most valuable asset. VocoPilot protects your data with the strictest industry standards.

AES-256 Encryption

All stored voice and text data is encrypted using industry-standard AES-256.

Transparency

Clear disclosure on how your interactions are processed and retained.

Compliance

Fully compliant with GDPR and hosted on ISO 27001 certified servers.

1. Call recording & CRM

VocoPilot records and transcribes conversations to turn voice into structured data injected into your CRM, eliminating manual entry.

2. Legal information requirement

As data controller, you must inform your callers at the start of every call:

This call is being recorded to handle your request and update your file.

3. Security & isolation

SSL/TLS encryption for all transfers (n8n / CRM). No commercial use, no third-party model training. Hosted on ISO 27001 certified servers.

4. Rights & retention

Automatic purge of audio after processing (configurable from 7 to 30 days). Right of access and rectification guaranteed for all prospects.

By using VocoPilot, you agree to the collection and use of information in accordance with this policy. We reserve the right to update this policy at any time.

For any data-related request, contact our data protection officer: contact@cybergenix.fr

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